Our NHS needs more compassionate leaders who will ensure a culture of wellbeing, continuous improvement, openness and psychological safety.
Whilst each of us will describe a healthy compassionate workplace slightly differently, Professor Michael West and the Kings Fund highlights that we all need three things:
Supported by Welsh Government, Health and Social Care Services and NHS Wales, HEIW is developing a strategy to embed compassionate leadership; an approach developed by Professor Michael West and the Kings Fund.
We also offer the following training opportunities:
Compassionate leadership at its simplest requires people to:
There is clear evidence of the link between these approaches, the focus on workforce wellbeing and the quality of patient care.
The Gwella leadership portal is a digital resource which provides more information about all of the above, as well as access to a wide range of compassionate leadership and management resources.
It is available for all NHS Wales staff.